Frequently Asked Questions
Where is The Attic Self Storage located?
The Attic Self Storage
701 North 46th Street
Killeen, TX 76543
What are the office hours?
Monday - Friday
7 AM to 6 PM
7 AM to 4 PM
8 AM to 12 Noon
What documentation do I need to rent a unit?
You must present YOUR valid form of government-issued ID such as:
- Driver’s License
- State ID
*To store a vehicle you must also provide:
- Proof of ownership and
- Insurance information
For our military discount:
- Current military identification is required.
What is a "Deployment Guarantee"?
We appreciate the men and women of the US Milatary so in addition to your Military Discount (10%), to show our support, when we receive your Deployment Notification we will not raise your rent for the durration of your deployment. You have enough to worry about when you are gone - rent from us and we will not raise your rent while you are deployed.
When is the rent due?
THE FIRST OF THE MONTH. Its LATE anytime after.
We pro-rate first month's rent, so your rent will always be due on the first of each month. We do allow a small grace period, before we add late fees, but its best to pay on the 1st. To avoid late fees - set up auto pay - and you won't have to worry.
What are Specials?
A special is a promotion that is normally set for a limited time and may have conditions before it may be applied.
An example of a special could be free month's rent. Usually it is your first FULL month you receive free so, if you rented on the 25th of June - the 25th to the end of the month would be pro-rated and then you would get your second month free (however, you would still pay fees and taxes)
Do you sell MOVING SUPPLIES?
YES! Come in and pick them up - boxes, packing tape, you name it - we try to keep everything in stock with quality items at competitive pricing. Check out our Merchandise tab at the top of this page!
What are the new security/safety updates to the facility?
We believe that being PROACTIVE best serves our customers.
With proactiveness in mind we have recently upgraded and added services so our customers can rest assured that our intention is to keep your belongings as safe as possible. Here are just a few of the upgrades you will notice at The Attic Self Storage:
- Onsite Manager
- LED Lighting systems
- Extensive Camera System
- STORAGE DEFENDER as an optional layer of in unit security.
- Systematically replaced door seals to keep out the elements.
- Regular maintenance and professional servicing of heating and cooling systems.
NEW (December 2023):
- Upgraded entry gate drive system with top of the line safety features.
- NEW KEYPADS! Easier to use, more reliable.
- Secure access to our facility via a phone app (iPhone or Android)!
We are super excited to be offering a phone app option to our customers!
What are the access hours?
Access your unit 24/7. Our main office is open 7-days a week as well - and we are always happy to help.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term. Call today and ask about long-term discounts!
What is a 200-day Base Rate guarantee?
This means you can count on the base rate of your storage unit to remain the same for at least 200 days.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What items am I not allowed to store?
Perishables, plants, animals, potting soil, stolen or illegal goods, flammable or hazardous items, combustible items, food, and/or liquids. For a full list of what is not allowed, please call our office. If you already rent from us, review your lease agreement.